How To Add Another Email To My Comcast Account

When you sign upward for Comcast (Xfinity) services, i thing you always get for gratuitous: an email account.

I use my Comcast business relationship every bit my personal email which I don't give to everyone – simply to my friends. Yet, once in a while my net provider gives me a difficult time. Sometimes, it stops receiving emails, and I am not always sure whether nobody cares almost me or it's a problem with the software.

Below I listed major issues with my Xfinity e-mail on iPhone and ways to troubleshoot in case you need it.

In general, Comcast email does not piece of work on iPhone because of incorrect Mail service app settings. Utilise imap.comcast.cyberspace host and port 993 for incoming mail and smtp.comcast.net with port 587 for outgoing mail service. Too, verify that the Third-Party Access Security option is enabled in the Xfinity portal.

Let'southward unpack this now.

eight Reasons Why Comcast E-mail not Working On iPhone

Comcast Server Is Downwards

Believe it or not, but sometimes even big companies similar Comcast can accept outages. There is a thread on their forums where users were reporting that Comcast email was not working on iPhones and other devices.

In the cease, the Xfinity customer service confirmed that the service was not available.

How to know if the server is downward?

Services provided by big companies are unremarkably distributed, meaning that if i service is downwardly, it may non impact the balance of the packet. So, if the Mail server is down, you may still accept Idiot box, internet, and telephone working fine.

The easiest fashion to tell if the Mail server is down is to try to sign in using the Spider web app.

Become to Xfinity.com.
Sign in.
Click on the Mail icon.

If yous tin access your emails through the browser app, then the server is working. If you lot see a 500 error on the screen, then the server is downwardly.

In this case, there is nothing you tin do except calling Comcast and notify them near the issue. Simply the chances are that they already know virtually the problem and their engineers are actively working on information technology.

All y'all can exercise now is to keep checking if the post server is dorsum periodically. This may have hours, rarely days.

iPhone is Having Connectivity Issues

Did you notice that yous don't get emails during the twenty-four hours, but when you get domicile, it suddenly starts working? It is possible that you didn't let the Post app (or Xfinity Connect App) to use the cellular network.

To check the configuration, become to the Settings app on the iPhone, tap on Cellular, scroll to Mail and check if it is enabled (the slider is greenish).

If it's not, then you will only receive emails and will only be able to ship emails when the telephone is connected to the Wifi. Which maybe is what you want.

In that location is, however, also the contrary result. Sometimes, you may lose the cyberspace, but the Wifi router is still working.

In this case, the iPhone volition connect to the Wifi router, find no internet, and will not be able to admission anything, including emails.

The right thing would be for the device to use cellular connectivity if at that place is no internet, just Apple computers don't do this.

How to know if you in this situation?

Offset Safari on the iPhone and try to open any web site, e.g., Google.com. If the browser cannot reach any web site, then you can temporarily turn off Wifi on the phone and utilize a cellular connection.

And don't forget to turn the Wifi dorsum internet comes dorsum. I call back the story of my friend who was forced to pay for an unlimited net business relationship with this mobile service provider.

His family unit was using 20-30GB of the internet on their phones every calendar month. When I told him that this is non normal, he investigated the effect and found that he was using less than 1GB, and the rest was his wife.

Patently, his wife turned off Wifi setting on her iPhone, and even at home, she used cellular connectivity. When my friend connected her phone to the dwelling house Wifi router, their usage dropped below 5GB, and he was finally able to drop an expensive programme.

Incorrect Mail App Settings on iPhone

Past far, the almost mutual outcome is wrong settings in the Mail app on the iPhone. If you lot get error bulletin, such as "imap.comcast.cyberspace does non support password authentication", check the Mail settings.

To check the configuration open Settings app on iPhone and tap on Passwords & Accounts, notice and tap on the Comcast business relationship (it may have a different proper noun on your iPhone).

Under Incoming Postal service Server, you will see settings for receiving emails. If you lot have trouble receiving emails, then this is the area you need to bank check.

Also, click on the Advanced tab to go more detailed Incoming Mail service Server Settings. They should exist the following:

Incoming Server Host Proper name: imap.comcast.net
Username: Brand certain that username is a correct Comcast email account
Countersign: Re-enter the email countersign hither
Incoming Mail server port: 993
Use SSL: ON
IMAP Path Prefix: empty
Authentication: Password

If you have bug with sending emails from Comcast account, then cheque Outgoing Post Server settings. They should exist the following:

Approachable Mail Server Host Name: smtp.comcast.net
Username: Make sure that username is a correct Comcast email business relationship
Password: Re-enter the email password here
Outgoing Mail server port: 587
Authentication: Password
Use SSL: Yep

Incorrect Fetch Settings on iPhone

If your settings are correct, but you nevertheless having bug with receiving/sending emails, the cause could exist wrong Fetch settings.

Open Settings app, tap on Passwords & Accounts and tap on Fetch New Data line.

Discover your Comcast account and check the setting. Fetch New Information is a feature that allows the user to select how ofttimes the device checks for new emails. It may have 1 of iii values: Push, Fetch, or Manual.

If the setting is gear up to Push, so the mail server will send new emails directly to your phone.

If it is fix to Fetch, then your iPhone will periodically ask the server for new emails. The frequency of the periodic checks depends on your settings.

If it is ready to 30 min, then you may get your emails afterwards thirty min they were sent.

And finally, there is a Manual setting. If you have Fetch New Data set to Transmission, you lot will non get whatsoever emails until you open up the Mail app and refresh.

Why are at that place three settings, and why not have it prepare to Push always? Push uses more battery and can profoundly impact the battery life.

I have multiple Mail apps on my iPhone, and I only set Push for those that I need instantaneous notifications, e.g., piece of work.

Outdated Mail service App

It's ever a good idea to have the latest updates on the iPhone.

Periodically check if Apple tree released an updated version of the Mail service app. If yep, and then it'south a proficient idea to update the app. They often gear up bugs (and unfortunately, sometimes introduce new ones).

By and large, if the app is working, I don't e'er update it, but if information technology is failing, this is something I still practise first.

Third Party Security Unchecked in Xfinity Portal

And terminal tip is to check the settings in Xfinity portal. In that location is a setting in Xfinity portal which will allow or disallow third-party apps, such as Outlook or Apple Mail to become access to Comcast electronic mail.

To check if the setting is On or Off practise the following:

First, log on to your Xfinity Portal.
Then click on the Mail icon to open the Comcast electronic mail page.
In the meridian right corner, click on the Gear icon to get access to email settings.
Click on the Security pick on the left.
Bank check if Third Political party Access Security choice is checked.

Xfinity Connect App Was Discontinued

At that place is no more Xfinity email app for iPhone. Unfortunately, the company discontinued Xfinity Connect app on April xx, 2021. If you try to open an e-mail from Xfinity app, it will redirect to the web page, not the app. So, your only option is to employ third political party apps with iPhone, such as Mail service or Outlook.

Plow Off VPN

This last tip came from one of the readers: Doug B. from Florida.

He had VPN enabled on his iPhone. I utilise VPN too, peculiarly when I use public Wi-Fi. By the way, my favorite provider is NordVPN (affiliate).

Some sites practice not permit VPN connections. Apparently, Comcast has the same consequence. Then, if you lot have a VPN, disable it to connect to Xfinity email.

How Gear up Upwardly Comcast Electronic mail On iPhone

Sometimes the easiest way to fix the issue is to blow everything abroad and install it from scratch.

If all troubleshooting steps above didn't piece of work, you tin delete the Comcast business relationship from the Passwords & Accounts department in the Settings app and ready the account again.

Surprisingly, the process is pretty straightforward. To prepare Comcast email on your iPhone follow these steps:

Open Settings app
Either search for or coil to "Passwords & Accounts" line in Settings
Under Accounts department tap on Add Account
In a new window tap on Other
Tap on Add Mail Business relationship under MAIL
Enter your name, Comcast email, and Comcast password. Tap Next. If you get an "Invalid Electronic mail Address" fault, verify that the email address is correct.
After verification, tap on Save on the next screen.
Now find the Mail app on iPhone and open information technology. The app will download all emails from the Comcast server.

If Nada Works

Sometimes more than desperate measures are required. Below are two possible things to effort when nada else works.

Force Restart Your iPhone

Depending on the iPhone model, the instructions on which push button to hold to reset the phone may vary.

If y'all don't know how to force restart iPhone, google for particular model instructions.

Force restart volition clear all garbage your iPhone might take accumulated since the last offset, and it is possible that some of the garbage might have impacted Comcast e-mail.

Reset All Settings

Open the Settings app on iPhone. Get to General -> Reset. There will be several options, and one of them is "Reset all Settings iPhone."

If you tap on that option, it will reset network settings and personal preferences, but continue your personal data and your apps.

DO Non TAP "Erase All Content and Settings"! This will erase everything, and you would have to restore from the backup (in case you have one).

What'due south Next?

While it is good to ready Comcast e-mail issue, at some indicate you will need to switch from it to another provider. But you lot demand to do it the right way.

To avoid the potential mistakes when cancelling an email service and switching from Xfinity cheque my article:

All Almost Canceling Comcast Email